Shipping policy
Order Processing
All orders are processed within 2–5 business days unless otherwise stated. Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be slightly delayed. If there is a significant delay in shipping your order, we will contact you via email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping (U.S.): 3–7 business days after processing
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Expedited Shipping (U.S.): 2–3 business days after processing
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International Shipping: 7–21 business days depending on destination
Please note that delivery times are estimates and may vary due to carrier delays, weather, customs processing, or other factors outside our control.
Shipment Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information so you can monitor the progress of your delivery.
Incorrect Addresses
Customers are responsible for ensuring their shipping address is correct at checkout. If an incorrect or incomplete address is provided, we may need to cancel or delay the order.
Lost or Stolen Packages
We are not responsible for lost or stolen packages that are confirmed delivered to the address provided. If your tracking information shows that your package was delivered but you have not received it, please contact the shipping carrier directly.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging so we can assist you.
International Shipping & Customs
International customers may be responsible for customs fees, import duties, or taxes imposed by their country. These charges are not included in the purchase price or shipping cost.
Contact Us
If you have any questions about your order or shipping.